PRIVACY POLICY
Priority Pest Control("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you visit prioritypestcommercial.com, when you book an appointment, or when you contact us, and how we use, disclose, and protect that information.
Information We Collect
We collect information that you voluntarily provide, including:
- Contact details (name, phone, email, mailing address)
- Service information (the pest issue, your property details, the service you requested)
- Booking information (date, time, and service preferences)
- Communications you send us (questions, complaints, feedback)
We also collect basic technical data automatically:
- IP address, browser type, and device information
- Pages viewed, links clicked, and visit duration
- Referring websites and search queries
How We Use Your Information
We use the information we collect to:
- Schedule, deliver, and follow up on pest control services
- Respond to inquiries and provide free quotes or inspections
- Send service confirmations, reminders, and reschedule notifications
- Improve our website, services, and customer experience
- Comply with legal obligations and protect our legitimate business interests
Sharing Your Information
We do not sell or rent your personal information to third parties. We share information only with:
- Service providers who help us run our business (booking platform, email delivery, hosting, analytics)
- Government authorities when required by law, court order, or to protect rights and safety
- Successor entities in the event of a business sale, merger, or restructuring
Cookies & Analytics
Our website uses cookies and similar technologies to remember your preferences and to measure how visitors use the site. You can disable cookies in your browser settings; some features may not work as expected if you do.
Booking & Calendar Integration
When you book an appointment online, your information is processed by our scheduling provider (Cal.com) and may be stored on their systems and ours. The data is used solely to coordinate your appointment and is protected under their privacy practices and ours.
Data Retention
We retain customer information for as long as necessary to deliver services, comply with legal requirements, resolve disputes, and enforce our agreements. You can request deletion of your data at any time by contacting us.
Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Correct inaccuracies in your information
- Request deletion of your data
- Opt out of marketing communications at any time
To exercise these rights, email Office@prioritypestc.com or call (954) 530-5667.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can remove it.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review the policy periodically.
Contact Us
Questions about this policy or our privacy practices? Reach us at:
- Email: Office@prioritypestc.com
- Phone: (954) 530-5667
- Mail: 10001 NW 50 St, Suite 101, Sunrise, FL 33351